Managed Services
Why choose us
Full Ownership with Built-In Accountability
You get a dedicated Delivery Lead or Program Manager who drives the engagement from start to finish. Clear SLAs, transparent reporting, and well-defined KPIs ensure that you always know what is being delivered and when.
Agile, Efficient, Outcome-Oriented
Our five-phase Agile delivery process spans planning, development, QA, release, and support delivering measurable value every 2–3 weeks. Daily standups, sprint demos, retrospectives, and backlog grooming are all part of the rhythm.
Quality-First Engineering Culture
With 20+ QA professionals, we ensure every release meets the highest standards. Manual and automated testing, CI/CD pipelines, and performance monitoring are standard.
Cost Predictability & Flexible Scaling
Whether you prefer fixed-cost or CP (Complexity Point) models, we help you forecast, track, and optimize spend. Need to add roles or scale up your team mid-project? No problem, we scale with your needs, not against them.
Complexity Point-Based (CP) Model
Our CP model breaks work into complexity units (or story points), allowing for better cost, effort, and delivery predictability. This model also enables easy midstream changes without disrupting governance or budget tracking.
Strategic Advisory from CoE & ARB
Gain access to our internal support functions Architecture Review Board and Centers of Excellence for tech solution audits, code quality reviews, and strategic guidance—whenever you need.
Business Continuity Built-In
We maintain bench and shadow resources for large engagements to ensure uninterrupted service even in the face of attrition or transition.
Continuous Learning & Innovation
All resources are backed by structured L&D programs, mentorship from senior engineers, and exposure to emerging technologies like AI, IoT, Blockchain, and AR/VR.
Iterative Improvement
Continuously improving products based on user feedback so the final product meets the expectations of your target audience
Managed Service
What Are Managed Services?
Managed Services offer a fully managed, outcome-driven software delivery model. We provide you with a dedicated team of project managers, developers, QA engineers, DevOps, business analysts, and more ready to own the full software lifecycle from day one.
- Accelerate delivery while reducing internal burden
- Avoid the complexity of managing technical teams
- Scale development and operations efficiently
- Ensure quality and compliance from the ground up
stay secure and efficient 24/7
Proactive Support & Reliability
With our Managed Services, issues are identified and resolved before they impact your business. We continuously monitor systems, apply updates, and optimize performance to ensure maximum uptime. This proactive approach keeps your operations running smoothly and your technology reliable around the clock.
- Enhanced Security
- Reduced Downtime
- Improved Productivity
- Optimized Performance
concentrate on growth, innovation & success
Focus on Core Business
Your team can concentrate on strategic goals instead of day-to-day technical issues. We handle system maintenance, monitoring, and support so you can invest time and energy where it matters most—innovation, growth, and customer satisfaction.
- Improved Efficiency
- Increased Productivity
- Better Resource Utilization
- Accelerated Business Growth
Managed Services in Just 4 Steps
We blend human expertise with AI precision—delivering faster outcomes without compromising security.
Discovery & Alignment
We start by understanding your goals, domain, KPIs, and key pain points. We map timelines, success metrics, and define the structure of engagement.
Service Proposal & Onboarding
We present the right service tracks (Build, Test, DevOps, Analytics, Operations), finalize the SLA, and onboard the team.
Delivery & Governance
Our dedicated team works in sprints using Agile or ITIL-based processes. Weekly progress reports, SLA dashboards, and transparent communications keep you informed at every step.
Structured Transition from Incumbents
We follow a 3-phase transition model (code audit → knowledge transfer → onboarding) to ensure smooth handover and zero business impact.
About Us
Who We Are
We’re passionate about crafting digital experiences that make an impact. SRS Technology is a full-service digital agency with a unique skill-set in strategy, design, and technology.